The Future of E-commerce Trust

Don't Just Pay.
Pay Safe.

Replace risky "Cash on Delivery" with Trust on Delivery. We hold your money in a secure vault and only release it when you are satisfied.

Why TrustPe?

Solving the biggest problems in Indian E-commerce.

Escrow Vault

Your money is held in an RBI-compliant Nodal account. The seller can't run away with it.

Lazy Seller Bypass

Return picked up? Refund triggered instantly via API. No need to beg the seller.

Zero RTO

For brands, we convert risky COD orders into committed Prepaid orders. Save 30% costs.

See How It Works

Experience the full flow from Checkout to Delivery in our interactive simulator.

For D2C Brands

Kill RTO. Boost Prepaid.

TrustPe is the "Trust Badge" that convinces skeptical customers to pay you online instead of choosing COD.

Dashboard

Why Brands Love Us

  • Reduce RTO by 90%

    Customers who pay via TrustPe are committed. No more "I changed my mind" at the doorstep.

  • T+3 Settlement

    Funds are released automatically 48 hours after delivery confirmation via Shiprocket API.

  • 5-Minute Integration

    Plugins available for Shopify, WooCommerce, and Magento.

For Online Shoppers

Never Get Scammed Again.

Found a cool brand on Instagram but scared to pay? Use TrustPe to lock your money until you get the product.

The Safety Guarantee

Wrong Item?

Money refunded instantly.

Never Arrived?

Money never leaves the vault.

Easy Returns

No seller approval needed.

Look for the "TrustPe Safe" badge at checkout.

Our Mission

To build the "Trust Layer" of the Indian Internet. We believe that lack of trust shouldn't stop a small brand from growing, or a customer from buying.

The Origin Story

TrustPe was born out of a personal frustration. Our founder tried to buy a vintage watch from an Instagram store. He paid via UPI, but the watch never arrived. The store blocked him. The bank said, "Sorry, transaction authorized."

We realized that while UPI solved Movement of money, nobody solved the Safety of money. TrustPe was built to fix this.

The Technology

We aren't just a wallet. We are a complex Escrow-as-a-Service (EaaS) infrastructure. We connect three isolated systems:

1. Banking Network (Nodal Accounts)
2. Logistics Network (Shiprocket/Delhivery APIs)
3. E-commerce Platforms (Shopify/WooCommerce)

This triangulation allows us to automate trust.

TrustPe Insights

Latest news on D2C growth, fraud prevention, and e-commerce trends.

Industry Report

Why COD is Killing Indian D2C Brands (And How to Fix It)

Dec 8, 2025 • 5 min read

Cash on Delivery (COD) accounts for 60% of Indian e-commerce orders, but it comes with a 40% rejection rate. Learn how the "Trust Deficit" is costing brands millions...

Read More →
Consumer Guide

How to Shop Safely on Instagram in 2025

Dec 5, 2025 • 4 min read

Instagram stores are booming, but so are scams. Here are the top 5 red flags to look for before you pay, and why Escrow is your best defense...

Read More →
Feature Update

Introducing the "Lazy Seller Bypass"

Nov 28, 2025 • 3 min read

Tired of waiting for refunds? TrustPe's new API update connects directly with courier partners to trigger refunds the moment your return is picked up...

Read More →

Get in Touch

Have a question about integrating TrustPe? Or just want to say hi? We'd love to hear from you.

Headquarters

TrustPe Towers, Cyber City,
Gurugram, Haryana - 122002

Email Us

partnerships@trustpe.in
support@trustpe.in

Frequently Asked Questions

Is my money safe?

Yes. All funds are held in an RBI-regulated Nodal Account managed by our banking partner.

Does TrustPe charge a fee?

Shoppers pay ₹0. Brands pay a small transaction fee (approx 2%) to secure the order.

Send a Message